December 12, 2018
  • 7:45 AM
    Registration and Breakfast
  • 8:30 AM
    Chair’s Opening Remarks
  • 8:45 AM
    OPENING KEYNOTE: People Analytics
    Can Analytics Make HR a Strategic Business Partner?
    Alec Levenson
    Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, Center for Effective Organization, USC

    A robust people analytics strategy offers the promise of enabling HR to be more of a strategic business partner. Yet for all the promise, there are just as many pitfalls. New developments in analytics such as pulse surveys, machine learning and organizational network analysis can help improve HR efficiency and process design. But they can also distract from bigger picture challenges that analytics alone cannot address. Take away insights to:

    • Use systems diagnostics to identify talent and business bottlenecks
    • Improve data-based decision making
    • Integrate analytics and organizational development to improve strategy execution

    Recognize the steps to establish your own program from start-to-finish.

  • 9:30 AM
    PANEL DISCUSSION: Digital Leadership
    Equip Leaders To Drive Digital HR Transformation
    Susan Lewis
    Senior Talent Acquisition Specialist, MD Financial Management
    Danielle Francis
    VP HR Technology, Manulife
    Jennifer L’Heureux
    Country Lead, Region Learning Manager- North America, GE

    In the future of networked teams, leaders need to be agile and digitally savvy to successfully strategize, initiate and accomplish digital transformation. Redefine the role of your HR leaders and ensure they are equipped to champion a new digital era.  Take away insight to:

    • Enhance the partnerships of your leaders with digital design
    • Identify the digital leaders in your organization and scale their role
    • Position digital transformation as a business must

    Move past traditional training and establish a strong digital leadership training strategy.

  • 10:15 AM
    Networking Break
  • 10:45 AM
    Panel Discussion: Culture and Technology
    Understanding Which Comes First – Culture or Technology: Integrating Technology Seamlessly into Your Organization
    Lisa Truppa
    AVP, Technology, AT&T
    Steven Groves
    Vice President, Information Technology Services, Good Life Fitness
    Candace DiCresce
    Senior Director, Safety & Well-being, Rogers Communications

    The future workforce is driving a change of culture in the workplace, ensure you grasp the reasons for driving change and safeguard your culture in the process. Assess if change is due to the technology younger employees already have access to, or if is it more of a behavioral trait first. Source insights to:

    • Prepare for the workforce of the future with new infrastructure and working culture
    • Ensure technology supports a highly productive future workforce
    • Asses how to connect your employee cultural engagement with your digital tools

    Support your technology investments by building the right culture for the future

  • 11:30 AM
    Interactive: Birds of a Feather

    Gain insights from your industry peers and benchmark your organization against others in this interactive session. Attendees will be divided into informal discussion groups centred on a variety of topics related to HR Technology. Topics to be discussed include:

    • Implementing a Digital Transformation program
    • Creating a business case for HR technology
    • Improving digital leadership in your department
    • Integrating technology into your HR processes

    “Flock together” to brainstorm innovative approaches to your most pressing challenges.

  • 12:15 PM
    Networking Lunch
  • 1:30 PM
    Case Study: Diversity and Inclusion
    Leverage Technologies and Implement TA Strategies to Diversify Your Workforce
    Aly Moorji
    HR Manager/Lead: Diversity Talent Acquisition Programs and Employment Outreach, City of Edmonton

    Is your workforce reflective of the demographics of the labour market? Are you hiring and promoting diverse talent? Most organizations are not prepared for a tight labour, do not have enough of the "right" talent needed to meet their business objectives and continue to recruit re-actively and hire and promote peoples that are similar to them. Cement your diversification and inclusion strategy in your HR operations by learning from the City of Edmonton's Talent Acquisition strategy:

    • Promote and communicate your commitment to Diversity & Inclusion
    • Collect diversity data on the demographics of your workforce
    • Set diversification goals
    • Increase the talent acquisition skills and competencies of your Hiring Teams
    • Establish partnerships with post-secondary institutions and employment organizations, supporting diverse communities
    • Engage with talent and provide information and resources via your social media platforms

    Leverage technology to connect talent with your Hiring Teams

  • 2:00 PM
    Case Study: Continuous Performance Management
    Use Streamlined and Mobile Goal-setting to Improve Employee Performance
    Lisa Truppa
    AVP, Technology, AT&T

    The changing workforce, fluent in new digital technologies and social media, is demanding continuous performance management. Aligning your performance goals with real-time and multi-directional performance feedback is key to growing your employees and empowering their productivity. Walk away with an action plan to:

    • Boost agility and engagement through transparent objectives and key results goal systems
    • Solidify your employee motivation and development
    • Enable multi-directional and continuous feedback through digital

    Support the growth of your workforce and facilitate continuous performance-management with digital tools.

  • 2:30PM
    Interactive Session

    With so much new knowledge circulating, now is an excellent time to reflect on what you’ll take back to your home office. On a piece of paper, delegates will write down what they intend to start doing, stop doing, and continue working on in the new year. Delegates will also add their contact information to these sheets, and then share them with new friends, with the goal of following up with each other in 6 months to check in.

  • 2:45 PM
    Networking Break
  • 3:00 PM
    Re-Designing the Employee Experience with People Analytics
    Lucas Perlman
    Senior Manager, Enterprise Sector, MaRS Discovery District

    The future is HR as the architect of the talent experience from candidate to employee. Technologies are proving to be an essential partner in capturing key data and offering unique insights into how EX should be redesigned to deliver higher performance. You will walk away understanding:

    • How Intelligent Automation, Artificial Intelligence, Chat Bots, AR are optimizing and personalizing the candidate and employee experience
    • How to use data in a meaningful way to re-design the candidate and employee journey and in turn enhance the lifetime value of your talent
    • Business case applications of new tech solutions that leverage data insights to transform the candidate and employee experience

    Update your organization’s EX with new tech and data tools.

  • 3:45 PM
    Conference Adjourns to Day 2
  • 3:50 PM
    Evening Executive Reception

    Unwind and mingle with the delegates and speaker at our end-of-the-day reception. Bring your business cards!

December 12, 2018
December 13, 2018
  • 7:45 AM
    Registration and Breakfast
  • 8:15 AM
    Chair’s Opening Remarks
  • 8:30 AM
    OPENING KEYNOTE: Gamification in Employee Engagement and Development
    How Online Games Contribute to An Engaged and Connected L&D User-Base
    Allison Dell
    Director Learning and Development, Cineplex Entertainment
    Jennifer Crawford
    Instructional Designer, Cineplex

    Millennials and GenZs are known for gaming in their spare time. Find out how you can use systems they are familiar with to offer engaging programs and create exciting development opportunities. Adopt best practices to:

    • Integrate gamification into your learning & development strategy
    • Keep your workforce engaged and eager to develop
    • Grow your workforce capability with enhanced skills that result in better work and increased productivity

    Engage your employees through gamification strategies that appeal to them and deliver organizational results.

  • 9:15 AM
    Moving to the Cloud
    How Cloud-based Platforms are Boosting ERP and HCM Management
    Melissa Udvari
    Director of People and Culture, Tulip

    In order to survive amidst rapid evolution, HR must adopt and replace their legacy systems with cloud-based platforms. Moving your payroll, talent management and transactional process to the cloud will make you more agile and prepare you to thrive through organizational change. Source best practices to:

    • Plan and initiate your migration to Cloud operations
    • Link your ERP and HCM software investment and direct improvement of employee experience
    • Source the best vendors

    Automate and scale HR by moving to Cloud operations.

  • 9:45 AM
    Networking Break
  • 10:15 AM
    Learning and Development
    How Tech is Transforming your Employee Learning and Development Programs
    Shelley Osborne
    Head of Learning and Development, Udemy

    With the future of work comes the need to re-skill and continuously develop employees. A wide new range of tools is here to facilitate different learning methods and augment training- AI-based systems, VR and AR are redefining when, where and how you provide your teams with performance support. Differentiate your development processes with key technologies that track the progress of your employees’ L&D. Walk away with insights to:

    • Ensure productivity through constant and flexible learning
    • Extract the benefits of tools that put your employees’ learning at the forefront
    • Use “micro learning” and “experience platforms” to bring learning to your employees

    Advance your learning metrics and data knowledge with tech answering the needs of your L&D

  • 10:45AM
    Interactive Forum
    Vendor Selection

    Solve your problems with your peers in this interactive problem-solving session. Delegates will group themselves around different types of technologies to discuss key elements of vendor selection in topics including:

    • Micro-learning platforms
    • Pulse Surveys
    • Cloud systems
    • Gamification platforms
    • Talent Management
  • 11:15 PM
    CLOSING KEYNOTE: The Journey to Digital HR Transformation
    How The Need For Digital Transformation Will Lead To Radical Change in HR
    Alan Richardson
    VP HR Transformation, RBC

    HR transformation is no longer just about digital or automation, instead, success should be measured through its impact on people productivity, employee experience and HR’s increasing role in driving business transformation. Understand the business case for digital HR transformation and HR’s unique position to lead organization-wide transformation by getting there first. Set your organization on the path to supporting drastic change in the future of work. Take away insights to:

    • Develop a strategy for agile, team-centric HR transformation
    • Progress transformation from automation of processes to maximized productivity and employee experience
    • Prioritize the areas of transformation that best suit your transformation needs

    Don’t get left behind on smart and necessary digital HR transformation

  • 12:00 PM
    Networking Lunch
  • 1:00 PM
    Conference Adjourns
December 13, 2018

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